Terms of service

OVERVIEW

Welcome to Skyway AC Sales. Throughout this website, the terms “Skyway AC Sales,” “we,” “us,” and “our” refer to Skyway AC Sales. By accessing our website, browsing our products, or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all visitors, customers, merchants, vendors, and anyone who accesses or uses our website or services. If you do not agree to these Terms, you may not access the website or use any of our services.

We reserve the right to update, modify, or replace any portion of these Terms at any time by posting changes on this page. Your continued use of the website after any updates are posted constitutes acceptance of those changes.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services online.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our website, including copyright and intellectual property laws.

You must not transmit viruses, malware, or any harmful code through our website. Any violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that non-payment information may be transferred unencrypted over various networks and adapted to technical requirements. All payment and credit card information is encrypted during transmission.

You may not reproduce, duplicate, copy, resell, or exploit any portion of the website or services without our prior written permission.

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – WEBSITE INFORMATION ACCURACY

We strive to ensure all information on our website is accurate and current; however, we do not guarantee that all content is complete, error-free, or up to date.

Information provided on this website is for general informational purposes only and should not be relied upon as the sole basis for making purchasing or installation decisions.

We reserve the right to modify website content at any time without obligation to update information previously posted.

SECTION 4 – PRICING AND SERVICE CHANGES

Product pricing, availability, and promotions are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, or portion of the website at any time without liability.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

We make every effort to accurately display product images, specifications, and colors; however, we cannot guarantee that your monitor or device will display colors accurately.

We reserve the right to limit or refuse sales to any person, region, or jurisdiction on a case-by-case basis.

All product descriptions, pricing, and availability are subject to change without notice.

Skyway AC Sales does not guarantee that any HVAC equipment is appropriate for a specific application, property, or installation. Customers are solely responsible for verifying proper sizing, compatibility, and product selection before purchase.

Any recommendations or sizing suggestions provided by Skyway AC Sales are for informational purposes only and should not replace evaluation by a licensed HVAC professional.

All HVAC systems and equipment must be installed according to manufacturer instructions, local building codes, and applicable safety regulations. Products sold by Skyway AC Sales should be installed by a properly licensed HVAC contractor or qualified professional where required by law.

Warranty coverage provided by manufacturers typically covers parts only unless otherwise stated. Labor warranties, installation costs, maintenance, and related service expenses are the responsibility of the installer or customer.

Many of the products sold by Skyway AC Sales are shipped directly from the MRCOOL warehouse in Hickory, Kentucky.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Restrictions may apply to orders placed under the same customer account, payment method, billing address, or shipping address.

If an order is modified or canceled, we may attempt to contact you using the email address or phone number provided at checkout.

You agree to provide current, accurate, and complete billing and account information for all purchases made through our website.

For additional details regarding returns or refunds, please review our Return Policy.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools, services, or integrations that we do not control or monitor.

These tools are provided “as is” and “as available” without warranties or endorsements of any kind. Your use of any third-party tools is entirely at your own risk.

Future website features, services, or tools introduced by Skyway AC Sales will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not owned or controlled by Skyway AC Sales.

We are not responsible for the content, accuracy, policies, or practices of third-party websites and are not liable for any damages resulting from their use.

Customers should review third-party policies before engaging in transactions with those providers.

SECTION 9 – USER FEEDBACK AND SUBMISSIONS

If you submit reviews, comments, suggestions, ideas, or other materials to us, you agree that Skyway AC Sales may use, edit, publish, or distribute them without restriction or compensation.

You agree not to submit unlawful, abusive, defamatory, obscene, or misleading content, or any material that infringes on the rights of others.

We reserve the right to remove any content we determine to be inappropriate or in violation of these Terms.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to pricing, product descriptions, shipping times, promotions, or availability.

We reserve the right to correct errors and update information at any time without prior notice, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

You may not use this website or its content:

For unlawful purposes
To violate laws or regulations
To infringe intellectual property rights
To harass, abuse, threaten, or discriminate against others
To submit false or misleading information
To upload malicious code or viruses
To collect personal information from others
To spam, scrape, crawl, or phish
To interfere with website security or operations

Violation of these prohibited uses may result in termination of access to our services.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products, services, and website content are provided “as is” and “as available” without warranties of any kind, either express or implied.

Skyway AC Sales does not guarantee uninterrupted or error-free service, nor do we guarantee that product descriptions, pricing, or website content will always be accurate or current.

To the fullest extent permitted by law, Skyway AC Sales, its owners, employees, affiliates, suppliers, and partners shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our website, products, or services.

Some states do not allow limitations on implied warranties or liability, so certain limitations may not apply to you.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Skyway AC Sales and its affiliates, employees, contractors, suppliers, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website or products.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or Skyway AC Sales.

We reserve the right to terminate or suspend access to our website or services at any time if we believe you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, along with any policies posted on this website, constitute the complete agreement between you and Skyway AC Sales regarding your use of the website and services.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States and the State of Florida.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to this page.

It is your responsibility to review these Terms periodically for updates.

SECTION 20 – EPA & HVAC INSTALLATION NOTICE

Federal law prohibits unauthorized handling of refrigerants and HVAC system components.

Any equipment requiring refrigerant handling or refrigeration line access must be installed and serviced by a properly licensed HVAC professional in accordance with all applicable federal, state, and local regulations.

By purchasing from Skyway AC Sales, the purchaser accepts responsibility for ensuring proper installation, permitting, maintenance, and code compliance.

SECTION 21 – SHIPPING & DELIVERY NOTICE

Skyway AC Sales currently ships products only within the continental United States.

Shipping timelines are estimates and may vary due to manufacturer inventory, freight carrier delays, weather conditions, or other factors outside our control.

Customers are responsible for inspecting shipments upon delivery and reporting any visible damage or shortages immediately.

Many products sold through Skyway AC Sales are shipped directly from the MRCOOL warehouse in Hickory, Kentucky.